Refund policy

At Isle of Rose Candle Co., we want you to love your purchase. If your order arrives damaged or incorrect, please contact us within 48 hours so we can make it right. Once items are opened, we do not accept returns.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, email us at hello@isleofrosecandleco.com or call 250-812-3825. Including photos of the product and packaging helps us resolve the issue quickly.

Contact Us

For any questions about returns, refunds, or assistance with your order, reach out to us:

• Email: hello@isleofrosecandleco.com
• Phone: 250-812-3825
• Address: Isle of Rose Candle Co., Nanaimo, British Columbia, Canada