Shipping Policy

Isle of Rose Candle Co. is a proud Canadian company, hand-pouring our candles, diffusers, and sprays in Nanaimo, British Columbia. We provide friendly Canadian support for all your questions and concerns, and ship with care across Canada, the USA, and locally in our community.

All orders are carefully packaged to ensure they arrive safely. You’ll receive a confirmation email with tracking details once your order ships.

Shipping Options

Canada: Free delivery on orders over $100 CAD. Flat rate of $20 CAD applies for orders under $100.

USA: Free delivery on orders over $150 CAD. Flat rate shipping of $25 USD applies for orders under $150.

Local Delivery: Free delivery in Nanaimo and surrounding areas including Parksville, Nanoose Bay, and Ladysmith.

Orders are typically processed within 1–2 business days.

Delivery Timeframes

Canada

• Standard delivery: 3–8 business days
• Remote or rural areas: 5–12 business days

United States

• Standard delivery: 5–12 business days
• Remote regions or during peak periods: 7–15 business days

Questions?

For questions about shipping, international orders, or special requests, please contact us. We’re happy to help and provide support for all orders.